{"success":true,"filters":{"role":"support","firstWedge":null,"sourceType":null,"sectionType":null,"search":null},"summary":{"profiles":1,"firstWedgeRole":"support","sourceTypes":6,"generatedSections":5,"approvedToolRules":3,"enforcementGates":5,"exportEvidenceFields":7},"profiles":[{"id":"internal-playbook-generator-support","role":"support","roleLabel":"Support","productLine":"AIducation for Support","firstWedge":true,"academyPath":"/ai-training/support","generatorName":"Support Internal AI Playbook Generator","sourceTypes":["policy","job_description","sop","internal_docs","work_sample","support_tickets"],"playbookInputs":["Company AI policy, security policy, or acceptable-use policy","Role job description or competency map","Department SOP, checklist, or operating playbook","Internal documentation, knowledge base, or process page","Approved work sample, artifact, or quality standard","Support tickets, escalation examples, or QA notes"],"generatedSections":[{"type":"policy","title":"Role AI policy","source":"Support AI Policy Training","output":"Clear rules for approved AI use, data handling, verification, escalation, and misuse reporting."},{"type":"approved_tools","title":"Approved tool catalog","source":"Support Approved AI Tool Catalog","output":"Tool-by-tool allowed use, restricted use, data classes, and approval evidence."},{"type":"prompt_library","title":"Approved prompts","source":"Support role prompt template","output":"Reusable prompts with role context, constraints, verification steps, and review cadence."},{"type":"workflow_library","title":"Approved workflows","source":"Support AI Workflow Lab","output":"Repeatable AI workflows with owners, operating steps, approval gates, and rollback paths."},{"type":"manager_review","title":"Manager coaching packet","source":"Support manager evidence","output":"Review questions, failure modes, remediation actions, and certification evidence for the team."}],"approvedToolRules":[{"tool":"ChatGPT","action":"approved","allowedDataClasses":["Internal work context","Redacted examples","Approved source excerpts"],"blockedDataClasses":["Raw customer PII","employee records","financial account data","confidential contracts"]},{"tool":"Claude","action":"approved","allowedDataClasses":["Internal work context","Redacted examples","Approved source excerpts"],"blockedDataClasses":["Raw customer PII","employee records","financial account data","confidential contracts"]},{"tool":"Microsoft Copilot","action":"approved","allowedDataClasses":["Internal work context","Redacted examples","Approved source excerpts"],"blockedDataClasses":["Raw customer PII","employee records","financial account data","confidential contracts"]}],"promptTemplates":["Support role prompt template"],"workflowTemplates":["Support AI Workflow Lab","Support prompt pack kit","Support verification kit kit","Support automation playbook kit"],"enforcementGates":["tool: admin_approval","data: block","verification: manager_review","verification: manager_review","misuse: report_misuse"],"managerReviewPacket":["Role, learner, team, manager, and department context","Approved tools and data classes used","Prompt, output, verification notes, and final work artifact","Policy exceptions, enforcement action, and remediation owner","Credential, portfolio, or readiness-score evidence"],"exportEvidence":["Internal AI playbook version","Source documents used for generation","Approved tool catalog version","Prompt and workflow library versions","Policy enforcement actions","Manager review packet","Audit timestamp and owner"],"generationFlow":["Upload policy, role, SOP, docs, and work samples.","Extract role-specific AI rules, tools, workflows, and failure modes.","Generate approved prompts, workflow steps, verification checks, and manager review fields.","Bind every section to policy evidence, enforcement gates, and export records.","Publish as department playbook, LMS module, manager guide, or internal academy asset."]}]}